Jay

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Viewing 15 posts - 31 through 45 (of 232 total)
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  • in reply to: WP Project Manager integration #80135
    Jay
    Participant

    Hello Juac,

    We have tesdted it in several ways but was not able to reproduce the problem. I assume you are somehow facing the problem on your site specifically. In that case, I’d recommend you to contact our support directly. We’ll take care 🙂

    Sincerely,

    in reply to: HR FRONT END Issue #80080
    Jay
    Participant

    Thanks for contacting our support. It was not a WPERP HR frontend issue, somehow your redirecting plugin was causing the problem.

    Jay
    Participant

    Hello Patrick,

    Let me describe how CRM contacts work:
    -> Contacts and their activities can be seen by the contacts owners only, if you are an Agent. An agent can not see other agent’s contacts or activity.
    -> Manager can see all. All the contacts event if it owns by other agents as Manager has all the rights to see all.

    So, please make sure you do not have an agent role, rather, you have a CRM manager role from your user profile. Reference screenshot: https://prnt.sc/onr99a

    Thanks

    in reply to: WP Project Manager integration #80065
    Jay
    Participant

    Hello Juac,

    Thanks for taking our attention to this. Yes, we are having some problems with the integration somehow- which we are taking care of. Please keep patience, we’ll fix it soon.

    Sincerely

    in reply to: WP Email Campaign #79957
    Jay
    Participant

    Hello Henryk,

    Yes, we have discontinued the Email Campaign extension, bur for a Good reason!

    We brought integration with the most powerful email campaign plugin, weMail. You can use weMail instead, you’ll get all the features that was available in Email Campaign extension along with a lots of bonus features!

    Here: https://getwemail.io

    in reply to: Working with other plug-in #79514
    Jay
    Participant

    Hello Sam,

    I do not see any relation with Listeo but you mentioned, ‘how to maintain the contacts data with WordPress users data ?’- Where I’m a bit confused. What did you exactly meant by the maintain? Did you refer to the synchronization or something?

    Thanks

    in reply to: Aging Report (Accounts Receivable & Accounts Payable) #79501
    Jay
    Participant

    Hello,

    You can check the ‘Awaiting Payment’ status transections in that case- which is available under the transaction. You can filter like this way: https://prnt.sc/u6xlk7

    Also, you can check ‘Ledger Report’ for the Accounts Payable but that’s doesn’t offer filtering the dates.

    Thanks

    in reply to: HR FRONT END Issue #79500
    Jay
    Participant

    Please contact our support center directly with the issue. We’ll investigate the issue.

    Thanks

    in reply to: Part Time – Leaves #79499
    Jay
    Participant

    Hello,

    All types of Employees are being considered as Employees. So, yes, they are eligible for the leave entitlement.

    Thanks

    in reply to: Multiple life stage / user role links #79321
    Jay
    Participant

    I’m afraid that it’s not possible by default. You can just choose the roles and life stages of it. Not the role-based life stages.

    Thanks

    in reply to: Error with installing and activating WPERP #79264
    Jay
    Participant

    Hello,

    The error indicates somehow a required database table is missing while you have installed WP ERP. In this type of cases, installing WP ERP again by deactivating it solves the problem.

    Would you please try that and let us know? If that doesn’t help, then we’ll require to create the table manually on your database. Contact our support for the further help.

    Thanks

    Jay
    Participant

    Hello Suman,

    You’ll require to customize the contact listing page in that case to have a separate column. Also, you’ll require to write some custom codes to bring the contact group based on the contacts.

    Unfortunatley, we are unable to help over the customization directly but if you require any file location or action/filter. Feel free to reach our support center.

    Thanks

    Jay
    Participant

    Hello Ladit,

    It depends which words you want to change. You can translate WP ERP by following the translations method here: https://wperp.com/docs/erp-core/how-to-translate-wp-erp-plugin/translating-the-wp-erp-core-plugin/

    However, if you want to change the non-translateable strings, that might need to change from the codes directly then.

    Thanks

    in reply to: Opening balance bug? #78224
    Jay
    Participant

    Hello Hakkan

    I feel really sorry to hear you are having such a problem- which is totally unexpected! However, it seems a conflict causing the problem. Have you tried deactivating the other plugins and switching the theme?

    Thanks

    in reply to: Set manual leave days and separate departments #78123
    Jay
    Participant

    Hello @ezement

    1. No, the policies are fixed. If you have variable leave policies for the individual employee, you need to create multiple leave policies.

    2. For now, only the Manager can approve a leave request. However, a two-step leaves approval system will come soon, and yes, you’ll be able to assign a manager to approve/reject leave requests based on the department.

    Thanks

Viewing 15 posts - 31 through 45 (of 232 total)

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