Mobin

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • in reply to: Blank screen when trying to access HR Frontend #112784
    Mobin
    Participant

    Hello there,

    Sincerely apologize for the delay in response.

    I’m extremely sorry that you have not heard anything from us yet. In such cases, please feel free to contact us directly-> https://wperp.com/contact/

    Thanks

    in reply to: Display calendar on front-end #112781
    Mobin
    Participant

    Hello there,

    Thank you for reaching out, could you please clarify your query?
    It seems you are looking for something that is not related to our solution.

    Please let us know If you have any specific queries.

    Best,

    in reply to: Shifts cannot be added #112007
    Mobin
    Participant

    Hello there,

    I would request to you guys update the latest version of WP ERP. If the issue still persists then I will have to check your site to know what exactly went wrong. I will request you inform us through the support ticket.

    Best regards,

    in reply to: Unable to Select a Leave Type #112006
    Mobin
    Participant

    Hello Sam,

    Our core development team already identified this issue and released an update. I would request you update the latest version of WP ERP. If the issue still persists then I will have to check your site to know what exactly went wrong. I will request you inform our Technical Team through the ticket.

    Best regards,

    in reply to: Translation HR Front end #112005
    Mobin
    Participant

    Hello Medhy,

    I would like to inform you that it’s obvious any custom codes/files inside the plugin will be removed on every update. In that case, the .po, and .mo files need to be inserted into the system translation directory of WordPress. So, you can insert your custom translations inside /wp-content/languages/plugins/ directory. Those files should not be affected by plugin updates.

    If you have more queries related to our product, you can use our Live Chat support service.

    Best regards.

    in reply to: Created Lifestages not showing or selectable #111941
    Mobin
    Participant

    Hello Robert,

    I would request you update the latest version of WP ERP. If the issue still persists then I will have to check your site to know what exactly went wrong. I will request you inform our Technical Team through the ticket.

    Best regards,

    in reply to: Common HR Challenges #111904
    Mobin
    Participant

    Hello there,

    Thank you for reaching out, could you please clarify your query?
    It seems you are looking for something that is not related to our solution.

    Please let us know If you have any specific queries.

    Best,

    in reply to: Unable to delete or rename Leave Policies or Leave Types #111903
    Mobin
    Participant

    Hello there,

    After the latest update of WP ERP, this issue is not happening on my end.
    If you are still facing the issue, contact the support team through the ticket . So they can help you out.

    Thanks

    in reply to: Holiday Issue #111190
    Mobin
    Participant

    Hello Arwee,

    Thank you for reaching out, we appreciate your concern.

    I would like to inform you that this issue is occurring due to our new update which our core development team is dedicatedly working to solve this issue. We are expecting to solve this issue within a couple of days.

    Till then If you have any issues you can reach out to our technical support section so that we can take care of your issue(s).

    Have a very nice day!

    Best regards,

Viewing 9 posts - 1 through 9 (of 9 total)

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