rafin

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Viewing 15 posts - 1 through 15 (of 32 total)
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  • in reply to: Accounting account plans #20481
    rafin
    Participant

    Dear Hakkan,

    By default, you are not able to create new type of accounts with WP ERP. You can only change the name of the “Type of Accounts” with the above mentioned way.

    Thank you.

    in reply to: Big HOME button on HR Frontend #20391
    rafin
    Participant

    Dear Ian,

    By default, WP ERP HR Frontend doesn’t have any option to go to Home page of your site. You will have to customize the plugin to add this option.

    Our office is currently closed due to the Religious festival. Once we are, I will reach out to our developer team regarding this and I will let you know.

    Thank you.

    rafin
    Participant

    @bondiblue,

    Please make sure that you have met the minimum requirements to run WP ERP:
    WordPress version: 4.4
    If you haven’t, please update your WordPress version.

    If it doesn’t work, please try deactivating all the plugins and then activate WP ERP.

    If you face this issue , please create a support ticket through here https://wperp.com/contact/ while providing a temporary admin access and FTP credentials of your site so that I can look into this issue and fix it.

    Thank you,

    rafin
    Participant

    Hello Jahangir,

    I have already replied about your query through Support Ticket.

    Please follow the Ticket #105132.

    Thank you.

    in reply to: Attendance Plugin Issue #20213
    rafin
    Participant

    Dear Sammy,

    I already have checked from my localhost and didn’t face the issue which you have mentioned.

    If both WP ERP and the Attendance add-on is up to date, yet you are facing this issue then please provide me a temporary admin access and FTP credentials through this link: https://wperp.com/contact/ or email at this address: [email protected]

    Since I am not facing this “Attendance” issue you have mentioned, I really need this information to fix your issue.

    I hope you understand.

    Thank you.

    in reply to: Activation plugin #20212
    rafin
    Participant

    Dear pclaudio,

    I am sorry for the inconvenience.

    Can you please share a temporary admin access and FTP credentials with me through this link: https://wperp.com/contact/ so that I can fix this issue for you?

    Thank you.

    in reply to: Attendance Plugin Issue #20189
    rafin
    Participant

    Dear Sammy,

    Our Live Chat agent has already sent you an email regarding this.

    Anyways, I have tried to reproduce this issue from the localhost and was unable to reproduce this issue as everything seemed perfectly well.

    Please make sure that you have updated to the latest versions of WP ERP (1.3.13) and WP ERP Attendance add-on (1.1.4).

    If both of them are updated and you are still facing issue, please provide me a temporary admin credentials and FTP access through our Support ticket through this link so that I can look into this issue and fix it.: https://wperp.com/contact/

    Thank you.

    in reply to: Accounting account plans #20111
    rafin
    Participant

    Dear Hakkan,

    I have said we don’t recommend this making changes on Database because it is not a professional way to do this. And after updating the plugin, the changes you have made on the code would be overwritten by the new update.

    I hope you understand now.

    Thank you.

    in reply to: CRM Schedule Task or Reminder Task #20110
    rafin
    Participant

    Dear Hakkan,

    I have checked from my localhost and was able to successfully view Future tasks in “My Schedules” section of the calendar. Since I am unable to reproduce the issue you are facing, please create a support ticket through this link and provide me a temporary admin credentials with me so that I can look into your issue: https://wperp.com/contact/

    Currently, it’s not possible to integrate the activities of Deals add-on in the activities of CRM add-on. Regarding being able to add new activity through CRM “Activities” option, I have noted down your suggestion. I really appreciate it.

    Thank you.

    in reply to: CRM Schedule Task or Reminder Task #20098
    rafin
    Participant

    Dear Hakkan,

    You can see the Pending/Future task in the calendar of CRM as well.

    Check out this screenshot: https://prnt.sc/khmb9o

    You can also add tasks in “Activities” section of the “Deals” as well.

    Check out this screenshot: https://prnt.sc/khmbnw

    I hope this helps you out.

    Thank you.

    in reply to: Accounting account plans #20097
    rafin
    Participant

    Hello Hakkan,

    The process I have told you about is going to change the name of the fields.

    Check out this screenshot: https://prnt.sc/khlx92

    We don’t recommend changing this as I have already mentioned previously.

    Thank you.

    in reply to: Accounting account plans #19961
    rafin
    Participant

    Dear Hakkan,

    As I have mentioned in my previous reply, “Accounting Terms” are not translatable.

    However, since your site is new so you can do the following:

    Go to your cpanel and in your database file modify the “wp_erp_ac_chart_types” table and change the “Accounting Terms” as per your wish.

    Also make sure to modify this file: modules\accounting\includes class-install.php

    I hope this helps you out.

    Thank you.

    in reply to: CRM Schedule Task or Reminder Task #19959
    rafin
    Participant

    Dear Hakkan,

    CRM has a “Scheduled Task” option where you can create tasks for your Contacts and assign tasks to Managers/Clients.

    Check out this screenshot: https://prnt.sc/kfkl15

    You can also check all the Schedules by navigating to: wp-admin-> CRM -> Schedules

    Deals add-on has options to schedule meetings, call, tasks, deadline, email and lunch.

    To add a “Schedule Activity” please navigate to wp-admin -> Deals -> Activities.

    Check out this screenshot: https://prnt.sc/kfkm1g

    Regarding “Reminder” feature, we currently do not have this feature for both CRM and the Deals add-on. But I think it would be great feature to release in the future. I have already noted it down and took this as a feature request.

    Thank you for your suggestion.

    in reply to: CRM Import not Importing #19879
    rafin
    Participant

    Dear T3Kaos,

    I have checked from my side and tried to reproduce the issue you are facing.

    However, I was successfully able to import 5/10/15/20/30 companies on different occasions.

    Can you please tell me whether you are facing any issues after trying to import 5 companies at a time?

    This problem might be caused by an internal issue with your server.

    So, please create a support ticket through link: https://wperp.com/contact/

    Thank you.

    in reply to: Maps #19868
    rafin
    Participant

    Hello wtools,

    WP ERP is not officially compatible with Geo my WP.

    However, since WP ERP is fully customizable, you can customize WP ERP as per your needs.

    Please note: as per our company policy, we are unable to provide any support for any customization of our products.

    Thank you.

Viewing 15 posts - 1 through 15 (of 32 total)