Looking for a way to showcase your product or service effectively to your audience on your WordPress site? The key lies in a top-notch documentation plugin for WordPress. It’s the secret ingredient to captivate and enlighten your users about your offerings’ incredible features and functionalities.

💥Big news! Say hello to the all-new weDocs 2.0!

Loaded with tons of cool features, this version is here to make your documentation journey a whole lot easier and hassle-free

Now, you have the power to craft, arrange, reorder documentation, control user permissions, activate an AI assistant widget, and do much more to enhance your users’ experience, ensuring a seamless documentation journey throughout your site. 

Let’s go deep into what’s new in weDocs and what can make your WordPress knowledge base creation easier!

🚀weDocs: Your Go-to Documentation Plugin for WordPress

weDocs is dedicatedly designed for WordPress, a self-hosted plugin to create and manage your WordPress documentation. That too, with a lot of ease and flexibility.  

weDocs makes it simple to create user-friendly and interesting documentation that your audience will love. This plugin is super easy to use and helps you build a lot of useful information effortlessly.

On top of that, weDocs offers plenty of options to change how your documentation looks. This means you can make amazing knowledge bases that truly impress the people visiting your site.

Let’s take a tour of the key features of weDocs:

1. Create and organize WordPress documentation effortlessly
2. User-friendly drag-and-drop feature to sort and organize your WordPress documents
3. Powerful search functionality for instant access to relevant information
4. Multilingual support with the Weglot plugin
5. Customizable themes and templates to match your branding
6. 3-level nested documentation for better organization
7. SEO optimization for improved visibility
8. Easy permission management for internal and external knowledge bases
9. Migration feature that lets you migrate your important knowledgebase from BetterDocs to weDocs with ease
10. weDocs ChatGPT AI Chatbot-powered Assistant Widget for automated support
11. Floating contact form for accessible communication with users

Feature overview of weDocs: new upgrades

In the previous version, weDocs only had basic features available for free, such as adding documentation, creating sections and articles, and basic permission management.

However, the latest version of weDocs has undergone a significant transformation, offering both free and pro features that have been revamped to enhance your documentation experience. 

This update brings a range of super cool features and functions to elevate your documentation journey.

Take a look below to explore and familiarize yourself with the free and pro features at a glance:

Freemium features of weDocs

• User-friendly knowledgebase management: weDocs simplifies the creation and organization of your knowledge base with its easy-to-use and intuitive interface. You don’t need technical expertise to manage it.
• Smooth documentation management: Easily create and arrange your documentation using the weDocs WordPress plugin. Its drag-and-drop feature ensures seamless organization, enabling you to sort and arrange documents effortlessly.
• Instant information finding: Benefit from weDocs’ powerful search feature, allowing users quick access to the information they need. The search bar on your website enables you to track document location.
• Multilingual support: weDocs is compatible with WordPress language plugins like Weglot, enabling the creation of documentation in multiple languages to cater to diverse audiences. It supports almost 100+ different languages.
• Improved search engine visibility: weDocs is search engine optimized, ensuring better visibility and accessibility. Users can quickly find documentation through search engines, enhancing the overall Search Engine Results Page (SERP).
• Unlimited section and article creation: Categorize your documentation into various sections and articles, making it convenient for users to find the information they’re looking for.

What’s new in weDocs 2.0?

• Permission management: It lets you manage and access your WordPress documentation and knowledge base, both internally and externally, using weDocs. Control who can view and interact with your resources.
• Nested documentation structure: Employ a three-level nested documentation structure to organize your documents. This structure simplifies navigation, making it easy for users to locate the information they need within the documents.
• Responsive design: weDocs offers a responsive design, ensuring a consistent and seamless experience across all screen sizes.
• Instant search with assistant widget: Aid users in finding solutions swiftly with a powerful search feature. The assistant widget delivers relevant articles promptly, based on their queries, making information retrieval quick and efficient.
• Pre-built layouts and styles: Customize the appearance of your knowledge base to align with your website’s identity using pre-built themes and styling options.
• Floating contact form: Implement a floating contact form within weDocs to offer users a convenient way to reach out to you. Users can easily contact you via email without leaving the documentation.
• AI-assisted chatbot with ChatGPT: weDocs features an AI bot powered by ChatGPT, designed to comprehend and respond to user queries based on the content in your knowledge base. Utilizing the GPT-3.5 language model, the bot learns from various contexts across different websites and user inquiries, providing accurate and context-aware assistance.

Let’s have a glance at the advanced functions of weDocs 2.0

Beyond the previously discussed features, we’ve introduced significant enhancements to weDocs, aimed at streamlining your product documentation process for a smoother experience.

Now, let’s delve into each of these improvements.

01. User permission management

Role-Based Permission Management in weDocs allows you to decide who can access and edit your documentation. It ensures that the right people have the right level of control, keeping your documents safe and visible only to those who need them.

Choose from roles like admin, editor, author, or viewer, or create your custom roles. Lock articles to stop unauthorized changes and encourage secure collaboration.

Different groups can focus on specific tasks, streamlining your work process. This feature maintains accuracy and security, making sure your documentation stays protected.

What you can do with this feature:

• Assign roles for user access
• Customize roles for specific permissions
• Lock articles to prevent unauthorized edits
• Facilitate secure collaboration among teams
• Streamline workflows for focused tasks
• Enhance documentation accuracy and security

02. Assistant widget for instant support

Assistant widgets, an integral feature of weDocs, revolutionize your documentation presentation and interaction.

Within this toolkit, you’ll find enhanced visual appeal through interactive elements, automated content spotlighting, personalized exploration options, seamless communication tools, and the ability to align the widget’s appearance with your brand.

Experience a new level of engagement and efficiency as you optimize the user experience with these dynamic capabilities.

What you can do with this feature:

• Engage users with visually captivating documentation
• Enhance content discovery with highlighted articles
• Tailor the user journey for effective navigation
• Foster interaction within the documentation environment
• Maintain brand consistency through design customization

3. Auto and manual content management

weDocs provides auto management that showcases important articles based on user behavior and popularity. Meanwhile, manual content management allows you to curate the Explore tab, ensuring personalized experiences.

Balanced Automation and Customization: It’s a seamless blend of automated highlights and curated content, ensuring an effective documentation journey.

What you can do with this feature:

• Enhanced user engagement
• Tailored content discovery
• Promotes important updates
• Streamlined user experience
• Efficient content curation

04. Customizable document and messaging tab

With weDocs, you can personalize the look and feel of your documentation. Additionally, the messaging features allow you to tailor communication methods within your documentation environment.

What you can do with this feature:

• Design tab to match brand identity
• Choose visibility per page requirement
• Access pre-built designs for quick modification
• Personalize messaging for professional communication
• Enhance user experience with tailored messages

05. Custom and pre-built design widgets

weDocs introduces Custom and Pre-built Design Widgets that provide a wide spectrum of design choices to create visually stunning and user-friendly documentation. Tailor the visuals to match your brand’s identity by customizing design elements, while ensuring a consistent look across your website with flexible styling.

Utilize the pre-built design templates to establish brand consistency and reliability. These templates offer efficient design solutions, saving time and allowing swift customization.

Benefit from professionally crafted aesthetics that enhance the visual allure of your documentation. These features work together to streamline the design process, improving the presentation and user experience.

What you’ll get:

• Ensure cohesive widget appearance
• Enhance brand recognition and trust
• Quick customization with pre-built designs
• Elevate aesthetics with professional design templates

06. Easy migration

weDocs provides a seamless migration feature designed for effortless data transfer from BetterDocs. This functionality streamlines the transition. It ensures users can easily manage documentation after switching to weDocs from BetterDocs.

The simplified process allows for hassle-free migration, guaranteeing a better-suited solution for users’ documentation needs within weDocs.

What you’ll get:

• Smooth data transfer from BetterDocs to weDocs
• Enhanced documentation organization
• A centralized platform for all documentation
• Improved functionality and compatibility
• Ongoing support and updates
• Simplified content management with an intuitive interface

How to install and get started with the documentation plugin for WordPress

Like all other WordPress plugins, the installation process for weDocs is also the same. Either you can download and activate it from your WordPress backend or you can directly download it from the WordPress repository.

After that, upload the plugin files to the WordPress/Add New Plugin/Upload a Plugin directory. 

On the other hand, you can directly do it by installing the plugin directly through the WordPress backend.

After that, just activate the weDocs plugin. It seems that the button is not showing, as we have already installed and activated it.

Next, start creating documentation for your WordPress products and configure the settings according to your needs.

Go to weDocs> Docs> New Docs and Add Your Doc Title

Here’s an overview after adding sections and articles under the main documentation.

For detailed documentation and support resources, please check out our documentation here. If you have any questions or need assistance, you can also reach out to our support team through the website.

Try the Lite and Pro Versions of the Plugins

Reasons why you should use a Knowledgebase plugin for your WordPress products

Documentation and knowledge base plugins are invaluable tools for online businesses. They offer a range of benefits, including optimized customer support, increased engagement, enhanced credibility, resource savings, and improved user experiences. It does:-

• Optimize customer support by allowing users to find answers independently, reducing support inquiries.
• Increase customer engagement through well-structured content, fostering valuable user-brand interaction.
• Enhance credibility and trust with an informative knowledge base.
• Save resources by minimizing support workloads, leading to more efficient resource allocation.
• Improve user experience by providing self-help resources, leading to higher satisfaction and quicker issue resolution.

Documentation and knowledge base plugins play a pivotal role in online businesses, providing a multifaceted approach to achieving long-term success through improved customer support, engagement, credibility, resource savings, and better user experiences

Final thoughts

weDocs emerged as a game-changer in the area of WordPress documentation. This powerful plugin revolutionizes the user experience, offering an efficient and enjoyable way for audiences to access information.

Say goodbye to complexities and tedious searches—weDocs simplifies documentation, making the process both straightforward and enjoyable for all involved.