Frequently Asked Questions
Absolutely! WP ERP and all its extension are open sources and the source files are well documented. So you can customize any feature you want. Our support service is always there to help you with information to get you started.
Currently, we do not offer customization support. However, you can post your requirements on specialized and diverse marketplaces like upwork, freelancer, PeoplePerHour etc.
We are always here to help you with more information to get started.
You can use one ERP installation on 1 database. That means one WordPress installation can have only one ERP activation. You can definitely install and activate the plugin on a single subsite of a network installation. But WP ERP cannot be used across multiple subsites of a network installation.
You can easily translate WP ERP (and its extensions) by following some simple steps. You’ll find the guidelines here.
Yes, we have some helpful videos on our youtube channel.
You can use the HR module from the frontend now by using “HR Frontend” extension. The CRM & Accounting module does not have a frontend right now.
To get continuous support and updates of our products you just need to renew the license.
We would love to hear your suggestions! Suggest new features through your My Account dashboard if you are already registered with WP ERP.
Simply generate a new support ticket under the Plugins form. Choose the plugin you want to query about and under Query type select Feature Suggestion. Then type the kind of new feature you would like to see under Description.
Our general live support hours are Saturday to Thursday, 07:00 to 15:00 (GMT + 6).
We strive to respond to all queries within 24 hours. Our response time maybe just 1 hour if you reach us during our working hours!
It may take longer to respond to more advanced or technical queries. We promise to serve and support you in the best way possible, which can sometimes take time, but you will be assured the best service.
Yes. Get the API details from this link.
WP Project Manager does not come with WP ERP by default. During configuring the Setup Wizard, you will get an option to download and set the WP Project Manager. Finally, to use the WP Project Project Pro, you will have to purchase it separately from here.
Yes. You can get the WooCommerce integration from here.
Yes. But you can not customize a user role from WP ERP directly. To this end, you have to use a custom user role plugin. However, if you don’t want to use a plugin for setting up a custom role, you can use the raw code from this article.
Yes, you definitely can! The whole plugin is divided into three parts- HR, CRM, Accounting based on features and the source code is separate for each module. So you can turn on or off any module you like from the settings. You can get help from this short article.
Only the HR Manager.
Obviously possible. You can get help from this translation doc.
Certainly! You can get help from this documentation.
Of course! You can use it on your intranet.
No. You can use WP ERP on a single domain but you can not use it in subdomains. Meaning that you will have to install it on the other domains separately.
Yes. You can customize its extensions on your own and our support team will help you as much as they can.
By default, it’s not possible and you have to customize at your own.
No. The system only supports the CSV format. But we have a plan to add the other common formats to the system.
No. But we have a plan to develop a frontend solution down the line.
No. Currently, we don’t have any integration with Quickbooks.
No. But we have a plan to include this feature in the upcoming versions.
No. But we will try to bring this feature in the future.
Currently, WP ERP does not support this feature. But we may include this feature in the upcoming versions.
No. But you can import the CSV file from a biometric device into the system.
No. But we will include this feature in the days to come.
No. But we may add it down the pike.
You can get help from this documentation.
Yes, It is a module of WP ERP and a standalone plugin as well.
Clean the table of the WP ERP database. To clean the data, use this cleaner.
No. Agents will have to use the default admin email.
No. Only, managers, employee, recruiter, CRM agents and customers can log in.
weForms, Contact Form 7, Ninja Forms.
No. The reporting person cannot approve it and only the HR manager can approve it.
Navigate to WP Admin Dashboard > WP ERP > CRM > Contacts > Agent Profile. Now you can assign tasks.