WP ERP-Zendesk is a simple yet powerful integration between two powerful solutions
that’s surely to grant you with better customer relationship management!
Automatically bring your Zendesk customers to CRM
The integration brings all your Zendesk clients to CRM contacts – old and new! Increase leads effortlessly in this way with whom you can do more marketing activities.
Integrate old and new tickets
The extension not only integrates Zendesk contacts, but also brings all tickets of each contact into your CRM. The tickets of every contact are accessible from every profile.
View all tickets in contact profile
When you open a contact profile, the Zendesk tickets will be displayed in a chronological format, with the latest 5 tickets at the top. Clicking on a ticket will immediately open your Zendesk support system.
View the ticket number, subject, and status
The tickets are displayed neatly on your contact profiles with the Zendesk ticket number, the title of the query, and whether the ticket is open, pending or solved.
Dynamically status changes with Zendesk tickets
When you open, make pending or solve a ticket on Zendesk, the status automatically changes in your CRM contact profile too for that ticket.
Review client history and reply faster
The extension is one of a kind and makes handling customer queries faster for your agents as they are able to view client issues directly from their CRM dashboard.