Activities in CRM contact Will not save

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    • #15339
      Gabeonline
      Participant

      Dear all,

      I’ve installed WPERP and all seem to work fine but one thing.

      None of the. Activities are saved whether it is an email task or note. When pressing save/send a blue status bar starts running really slowly just below the black tabs on the right but that’s it. Nothing happens. How can I resolve this?

    • #15385
      Shawon Chowdhury
      Moderator

      @Gabeonline,

      Seems there might be some error. Could you please check your browser’s console log and let me know?
      Also, you can contact us here- http://www.wperp.com/contact
      and we will have a closer look at your site.

      Thanks 🙂

    • #15491
      Gabeonline
      Participant

      Thanks for the quick reply!
      I sent an email via contact form but seems to be an 500 error. (Only no clue where)

    • #15539
      Shawon Chowdhury
      Moderator

      @Gabeonline,

      Thanks for creating the ticket. We have got it and we will try to help with our best.

      Good day!

    • #16897
      Mojo
      Participant

      I’ve the same.
      I’ve installed WP ERP (new and fresh WP installation 4.9.5) and all seem to work fine but not a one little thing.

      None of the Activities are saved whether it is an email task or note or Schedule.
      When pressing save/send a blue status bar starts running really, really slowly just below the black menu tabs on the right but that’s it.
      Nothing happens.
      How can I resolve this?

    • #16982
      Shawon Chowdhury
      Moderator

      @mojo,

      Could you please check your browser’s console and let me know if there is any error listed?
      Also, you can contact us here- http://www.wperp.com/contact
      and we will have a closer look at your site.

      Thanks 🙂

    • #17818
      Roz
      Participant

      have you guys found a solution for this? I am no longer able to save any additions in the CRM. even adding a new customer doesn’t save. Console not showing any errors or conflicts while I do it. I installed it yesterday, got 2 and a half customers added and now nothing.

      • #17841
        Shawon Chowdhury
        Moderator

        @roz,

        This is really unexpected. Thanks for creating the ticket.
        Our support agent will check your site and fix it for sure.

        Cheers!

    • #18755
      thewebinitiative
      Participant

      We were having the same issue as described above and I think we’ve discovered the problem to be that this plugin does not fully support multi-site. It appears to work in most aspects, but creating and displaying activities seem to break the overview page. Based on our investigation into the issue using wp_debug, it looks like the primary issues is the reading of the multi-site tables. The database prefix is showing to be wrong. This seems like a very simple fix from the surface level.

      • This reply was modified 5 years, 11 months ago by thewebinitiative. Reason: grammer
    • #18844
      Shawon Chowdhury
      Moderator

      @thewebinitiative

      Are you using WP ERP on a multisite environment?

    • #19001
      Roz
      Participant

      I am not using a multi-site environment, I am using a wordpress hosting service though, pressable.com. Support told me 3 times that they fixed it yet every time I checked nothing changed. Ive disabled every other plugin that w3as running and it still will not save and add new contacts or even correctly show the ones that are currently listed.

    • #20976
      marcowoedl
      Participant

      I have exactly the same problem (no Multi-Site). Has somebody a solution for that?
      Support werde not able to help.

    • #22316
      pramirezb
      Participant

      How do you solve this problem?.
      The same is happening in my installation.

      Thanks.

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