CRM Won't Import Successfully

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    • #39242
      DarkDoc42
      Participant

      Trying to import customers into the CRM Module keeps kicking back an error:500 on the page. After going back into the module afterwards of the over 100+ customers that we were trying to import only 38 came through and they didn’t come through with all their information intact. We imported using the sample spreadsheet provided within the module. The HR Import function works without issues. This began with the last update to the plugin that came through in April. Any assistance on this would be greatly appreciated, I’m not even sure where to begin to look within the code itself. Thanks.

    • #39356
      Jay
      Participant

      Hello @ DarkDoc42

      I have checked the importing tools again after hearing from you but it seems all okay here. Maybe there is any other issue causing the problem on your site which needs to find out. I’d recommend you to contact our support center. We’ll help you out 🙂

      Thanks

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