E mail Link : Contact – Customer – Vendor

Home Forums Accounting E mail Link : Contact – Customer – Vendor

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    • #5612

      Adding a new customer or salesperson using the “Contact E-mail Detect” feature doesn’t work consistently. For obscure reasons it stops detecting the similar e-mail address and proposes to import the contact in the customers or vendors section of the accounting module. We can only completely rewrite the contact information in the accounting module …
      I tried different methods to try to fix the problem, but the only one that works, is to remove the “wp-erp” plugin, then install the “erp-cleaner-master” plugin to enable it to remove the entries of the database and reinstall the wp-erp plugin to finally reimport the data …. What’s not really a very effective method … At the analysis of the database I have nothing seen of abnormal in the inscription of the data …

    • #5623
      Shawon Chowdhury

      Actually, we are not facing any problem while adding new customer by using an existing email address. And if you are facing any problem while importing that is really unfortunate. I would like to suggest you to create a ticket at “[email protected]” to get direct support from the support engineers.

      Thank you 🙂

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