Email Template adding back slash (\) on edit with single and double quote

This topic has 12 replies, 6 voices, and was last updated 6 years, 5 months ago by Shawon Chowdhury.

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- February 11, 2017 at 1:28 am #4941
  
  slowrey2001
  Participant
  
  I created an email template (we will use this feature a lot) and it looked great. Then I edited it and everywhere I had a single or double quote a backslash is inserted before it. After three edits, there are three slashes. Just wanted to let you know about that.
- February 11, 2017 at 2:59 am #4942
  
  slowrey2001
  Participant
  
  there’s more – when using an email template and adding Links, the links sometimes have extra information added to them so when they are received by the recipient, the link does not work any more. Specifically tried to send a link to a document – this is how it was received:
  
  https://wp.testmygroups.com/%22//%22http://wp.testmygroups.com/wp-content/uploads/2017/02/Lovemygroups.com-Administrators-User-Manual-20160925.pdf//%22/%22
- February 11, 2017 at 11:35 am #4944
  
  Shawon Chowdhury
  Moderator
  
  @slowery2001,
  
  Thank you for your information. Will check these functionalities and give you an update within 24 hours.
  
  Till then cheers 🙂
- February 14, 2017 at 4:43 pm #4996
  
  Shawon Chowdhury
  Moderator
  
  @skowery2001,
  Please send me a text copy of your email template.
  Since I don’t have any issue on my side, I have to test it with your template to see where it breaks down.
  
  Thanks 🙂
- February 21, 2017 at 4:59 pm #5156
  
  leo de jong
  Participant
  
  I also have a problem with templates. I added different tags like first and last name etc. When i send the mail, the tags are not showing, instead it leaves a blank space…
  
  Any ideas? i am running v ersion 1.1.13 of WP Erp
  
  Thank you
  - May 31, 2018 at 4:04 am #17772
    
    mowman
    Participant
    
    I also have the same issue with Templates. The tags do not appear in the contacts screen when selecting a template. Any answer on this yet? Thank you.
  - May 31, 2018 at 3:30 pm #17808
    
    Shawon Chowdhury
    Moderator
    
    @mowman,
    
    Just checked again and for me, everything is working good. So, it seems that you are facing it unfortunately. I would like to have a closer look at your site. and sort it.
    Please contact our support-
    http://www.wperp.com/contact
    
    Thanks for your cooperation 🙂
- February 22, 2017 at 10:31 pm #5177
  
  Shawon Chowdhury
  Moderator
  
  @leo de jong,
  Let me check on my local server. Thanks for the information 🙂
- March 2, 2017 at 11:48 am #5326
  
  Shawon Chowdhury
  Moderator
  
  @all,
  The issue (adding extra black slash \) is fixed. Have a look at here: https://github.com/wp-erp/wp-erp
  
  Thanks 🙂
- September 28, 2017 at 12:23 am #9868
  Jason Barbour
  Participant
  I’m still experiencing the back slash issue with 1.2.5. It appears to left of all parentheses.
  - This reply was modified 7 years, 2 months ago by Jason Barbour.
- October 3, 2017 at 8:10 am #9917
  
  Shawon Chowdhury
  Moderator
  
  @Jason,
  
  Facing it in multisite or single site installation?
  Please let me know.
  
  Thanks 🙂
- June 15, 2018 at 3:11 pm #18338
  
  decapeter
  Participant
  
  Same problem, it adds back slash on every single or double quote in the email template editing/saving.
  If i edit the template many times it adds others back shash like that : \\\\’texte\\\\’
- June 25, 2018 at 8:50 am #18549
  
  Shawon Chowdhury
  Moderator
  
  @decapeter,
  
  We have also noticed this and this will be resolved in the next release.
  
  Thanks 🙂
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