Gravity Forms not available in settings

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    • #7893
      Nicholas Marengere
      Participant

      Hi,

      I purchased the Gravity Forms extension and I am trying to follow your documentation to set it up, but it is not showing up under settings/contact forms. All I am able to see is Contact Form 7.

      Screenshot: https://snag.gy/wmsxbd.jpg

      Please help.

      Cheers,

      Nick

    • #7915
      Shawon Chowdhury
      Moderator

      @Niccholas,

      Sorry to hear that you are facing it. I will have a check and come back with a possible solution ASAP.
      In the meantime, you can also contact our support team at “[email protected]” to get more deep help.

      Thanks 🙂

    • #7919
      Shawon Chowdhury
      Moderator

      @Niccholas,

      I just checked in one of our client’s live site and the result was positive. Everything worked fine.
      I guess you are using an older version of “Gravity From” plugin.
      Could you let me know which version are you using?

      Thanks 🙂

    • #7928
      Nicholas Marengere
      Participant

      Hi, I bought it the same day. I am using Version 2.2.3, the most up to date.

      Really need to resolve this, because I only got your CRM for its integration with Gravity Forms.

      What can we do to resolve this asap?

      Thank you,

      Nick

    • #7947
      Nicholas Marengere
      Participant

      Still not resolved guys, please help

    • #7955
      Shawon Chowdhury
      Moderator

      @Nicholasas Maregere,

      We are checking your live site for this issue. Hope this will be fixed within next 24 hours.

      Thanks for your patience 🙂

    • #7972
      Shawon Chowdhury
      Moderator

      @Nicholas,

      Glad to inform you that your issue has been resolved!

      Thank you very much for contacting us 🙂

    • #12156
      Jason Barbour
      Participant

      How do you resolve this issue? Could you go through the steps?

      I’ve experienced it before and it was resolved but not it’s happening again.

      Thanks,
      Jason

    • #12217
      Shawon Chowdhury
      Moderator

      @Jason,

      The problem was occurring due to an older version of Gravity Form plugin.
      You must have to use the latest version of WP ERP, Gravity Form & ERP Gravity Form integration.
      BTW are you facing any problem, Jason?

      Thanks 🙂

    • #13606
      davy
      Participant

      hello,

      Just bought the gravity form today install and activate it, but it is not showing 🙁

    • #13821
      Shawon Chowdhury
      Moderator

      @davy,

      Are you still facing this?
      Please don’t hesitate to reach us at “[email protected]” to get a fast response on this issue.

      Thanks 🙂

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