I like separated contacts for departaments

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    • #16770
      ivan
      Participant

      Hi, i need separated contacts of diseny departament and comercial departament.
      Y don´t like that diseny can see contacts of comercial, and reverse, is posible?

    • #16787
      Shawon Chowdhury
      Moderator

      @ivan,

      Right now, one agent can see the contacts added by another agent. But if you want to change the permission then you will need to customize the Agent role in CRM.

      Thanks 🙂

    • #16794
      ivan
      Participant

      Sorry, where can i customize permission for Agent CRM?

    • #16981
      Shawon Chowdhury
      Moderator

      @ivan,
      Here if the file location:
      modules/crm/includes/functions-capabilities.php

      Thanks!

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