Latest Order and Purchased Products not updating.

Home Forums CRM Latest Order and Purchased Products not updating.

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    • #52534
      Paul Gilliot
      Participant

      Hello
      I have a WP ERP with Woocommerce extension installed. We have installed a shop and added products.
      Using a test client I have created an order and purchased a product.
      On the clients Contact page I can see the timeline for the sale and purchase. The purchase is paid and complete.
      The problem is the “Latest Order” and ‘Recent Purchases’ modals are NOT updating with the recent purchase?
      Why not?
      Thanks
      Paul

    • #52644
      Jay
      Participant

      Hello Paul,

      The WooCommerce product and products in WPERP are not the same. Both are being managed individually and they don’t have synchronization. So, the latest order and purchase on WooCommerce doesn’t reflect the ERP accounting data.

      Thanks

    • #70377
      SerialIterator
      Participant

      Are you saying that in order to pull Woocommerce sales data into WPERP I would need to create a product in woocommerce and create the exact same product in WPERP in order for WPERP to know where to account for the sale?

    • #115560

      Hello there,

      I hope you guys are doing well.
      This forum has been closed. Please feel free to contact us directly-> https://wperp.com/contact/ so that we can help you soon.

      Thanks,

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