Carriage returns are not getting saved properly. Also, hyperlinks are are not getting saved properly.
For example, I tried to create a template for my multi-line email signature. While viewing a contact I start new email using this template. All the text appears on one line, and the hyperlink is missing.
This seems like a bug, is there a different/better place to report?
No, but it was a previously reported issues and is on the list for future correction. The list is not public. FWIW, if you want real help, have paid support then use the following link, they are excellent: