SMS Not Sending Messages Through SMS Service

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    • #10169
      Steven Paul

      Although I believe I have Twilio setup correctly with all the correct information in the settings tab of SMS the recipients are still not receiving messages although the Contacts back office is showing them as sent. They are also not being registered by Twilio as a sent message. Thanks for your help.

    • #10179
      Shawon Chowdhury

      @Steven Paul,

      Thanks for writing to our forum.
      If you are using Twilio free account, then both sender and receiver need to be verified in twilio (It’s a twilo feature).
      Imagine you are registered as a free user and trying to send SMS to another. In this case, you have to verify that number at first to make successful SMS communication.

      Let me know if you are a pro user of Twilio but still facing this issue.


    • #10195
      Steven Paul

      Thank you for your reply. I am currently using the free account because I started off with Nexmo and it wasn’t working there either. However, I have purchased a number from Twilio and verified the number receiver number and I am still not getting messages sent. I really would rather not get any more money wrapped up in something that isn’t working. Any ideas?

    • #10220
      Shawon Chowdhury

      @Steven Paul,

      It seems like we need to check your settings.
      Please contact our support team at “[email protected]” for more help.

      Thanks 🙂

    • #39039

      Advertising can also be called as the process of communicating with the target customer base so that you can easily turn them into your customers. With the help of SMS marketing, one can really get good results. Even I was able to can get good outcome from my car sales text messages campaign.

    • #57901

      I am using SMS Global and the SMS is not sending?

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