I have now twice entered a Ticket, the 2nd time I made a screenshot of it saying “Thanks for contacting us…”. But when I look at my Support tab, it just says “No support conversation found !”
Also, the 1st submission was about a week ago, but we never got any answer till now.
Please check waht’s happening and correct the ticket system!
Tim Reeves (tech support for Michael Räumelt)