Support Tickets not working

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    • #84422
      Michael Räumelt
      Participant

      I have now twice entered a Ticket, the 2nd time I made a screenshot of it saying “Thanks for contacting us…”. But when I look at my Support tab, it just says “No support conversation found !”
      Also, the 1st submission was about a week ago, but we never got any answer till now.
      Please check waht’s happening and correct the ticket system!
      Tim Reeves (tech support for Michael Räumelt)

    • #84448
      Mehedi Hasan
      Moderator

      Hello Michael,

      Really sorry for the inconveneince. We’ll surely take care of the support form in my-account but in the meantime, please contact us directly to [email protected] or via this contact form: https://wperp.com/contact/

      We really appreciate your cooperation 🙂

      Thanks

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