- This topic has 4 replies, 2 voices, and was last updated 5 years, 8 months ago by
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We are not getting the correct reports. Yesterday only 1 person had a shift. That person attended the shift. but it is showing that 1 person attended but all others were absent. Those absent were not scheduled for a shift. Why is this ??
https://drive.google.com/open?id=1uRuuMFhLcMR5ZVm1in9jNj41jvL1nDAj -
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Dear Sammy,
Our Live Chat agent has already sent you an email regarding this.
Anyways, I have tried to reproduce this issue from the localhost and was unable to reproduce this issue as everything seemed perfectly well.
Please make sure that you have updated to the latest versions of WP ERP (1.3.13) and WP ERP Attendance add-on (1.1.4).
If both of them are updated and you are still facing issue, please provide me a temporary admin credentials and FTP access through our Support ticket through this link so that I can look into this issue and fix it.: https://wperp.com/contact/
Thank you.
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Dear Sammy,
I already have checked from my localhost and didn’t face the issue which you have mentioned.
If both WP ERP and the Attendance add-on is up to date, yet you are facing this issue then please provide me a temporary admin access and FTP credentials through this link: https://wperp.com/contact/ or email at this address: [email protected]
Since I am not facing this “Attendance” issue you have mentioned, I really need this information to fix your issue.
I hope you understand.
Thank you.
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