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Unable to delete or rename Leave Policies or Leave Types

Home Forums HRM Unable to delete or rename Leave Policies or Leave Types

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    • #74524
      atfcn
      Participant

      Hello, sorry for all the comments but my staff is unable to delete or rename leave policies or leave types (after they have been attached to policies) They have made many policies which are redundant to other policies and are now confusing other HR managers using the system. How do I remove these extra entries? Will I have to edit the database? If so, can you give me a quick overview as to where and what table needs updated. Thanks!

    • #74570
      Jay
      Participant

      Hello

      Leave policies can be deleted if that policy has not been entitled/assigned to the employee. So, first, check if you have that policy assigned to any employee.

      If it doesn’t help, contact our support center directly.

      Thanks

    • #75495
      nettl fareham
      Participant

      Hi,

      We’re also having this issue. We are unable to delete leave policies and/or leave types. This is a critical error imo.

      There are no users assigned to any policies/types. We have deleted all dummy data with the hope to start again but leave policies and types remain and cannot be deleted.

      Please advise – are you aware of this issue and working on a fix? Also, what is the best way to contact support directly? I can’t seem to find a support option on your website.

      • This reply was modified 3 years, 9 months ago by nettl fareham.
    • #75497
      nettl fareham
      Participant

      Update: We have discovered that enabling debug mode allows us to delete the leave policies. We are still unable to delete the leave type.

      Please advise.

    • #107928
      Sam Natur
      Participant

      I am unable to select a Leave Type. We are 1 day from demo’ing this to the entire organization and I cannot select a Leave Type.
      This is a critical issue!

    • #107969
      YOMI
      Participant

      i cant add leave year to a new policy please help

    • #111903
      Mobin
      Participant

      Hello there,

      After the latest update of WP ERP, this issue is not happening on my end.
      If you are still facing the issue, contact the support team through the ticket . So they can help you out.

      Thanks

    • #114898

      Hello there,

      I hope you are doing well.
      As this topic does not have any updates from October 20, 2022 at 6:27 am, I am going to close this topic now.
      Please feel free to contact us directly-> https://wperp.com/contact/ so that we can help you soon.

      Thanks,

Viewing 7 reply threads
  • The topic ‘Unable to delete or rename Leave Policies or Leave Types’ is closed to new replies.

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