Business Process Management (BPM): An Ultimate Guide for Your SME

Business Process Management (BPM): An Ultimate Guide for Your SME

A smart project manager always plans for unique ideas so that the company can progress and do better business. In a sense, you need to have a premeditated process to reduce overall costs, keep productivity consistent, and maintain a high-level customer experience.

The market size of BPM was USD 10.64 billion in 2020

Fortune Business Insight

This is where business process management plans should be prioritized in order to easily overcome all of these barriers. And this crucial business model will help you design, redesign, and remodel your tactics to stay on target and accomplish your short- or long-term goals.

However, in most cases, business owners think that utilizing the BPM method is a huge challenge. However, it is necessary regardless of whether your company is large or small. So to help you out, here’s a detailed guide to better understanding your business processes with the help of an automation solution.

Keep reading the post:

What is Business Process Management (BPM)?

It’s a practice of modeling, analyzing, and optimizing end-to-end business processes to improve your strategic business goals. For example, improving the customer experience framework

Red Chat

In short, we can say it’s a set of activities that helps businesses to run more smoothly minimizing human errors and reducing overall costs. Plus, you can create new models, update the existing ones, and track progress to evaluate results with this process.

Business Process Management examples
Source: Global Business Process Management Report

However, it varies from business to business and solely depends on your goals and the needs of your business. The BPM method mostly works in three major parts;

  • Maximizes cost-efficiency
  • Optimizes time-to-market
  • Facilitates better customer self-service

These are the business process management examples that you can work on in each part. So depending on your business’s need, do make improvements or adjust your current plans.

Read more: Most Suitable Business Models to Follow for E-Commerce Marketplaces in 2023

Why Businesses Should Utilize Business Process Management Method?

What is Business Process Management

The BPM method refers to a systematic strategy to get the best business outcomes in the end. However, if you don’t have any definite process set in place, it can definitely have a negative impact on your project as well as hamper your overall business reputation.

Almost 80% of customer service quality were improved after applying the BPM method to the customer relationship strategy

Nist, Manufacturing Extension Partnership

Apart from improving customer experience, optimizing strategies, and reducing cost, the business process management process has many advantages for a business:-

  • Gives systematic assistance to minimize expenditures
  • Provides you with better clarity and direction for your business processes
  • Pinpoints operational lack to grow productivity
  • Helps to make the right business decisions
  • Tunes workflows to increase operational coordination

Let’s discuss one by one

01. Gives Systematic Assistance To Minimize Expenditures

Every business should have a well-defined budget plan to control overall expenses and avoid costly blunders. And as a business owner, you should have a crystal clear understanding of your resources to allot them wisely and know how to make use of them.

65% of professionals say that BPM technologies help their overall efficiency

Red Hat Survey

Business process management, in this case, can easily guide you to regulate your crucial actions by keeping a hawk’s eye over your current workflows. Even you can figure out what you actually need to improve, or what you should implement to reduce extra costs for future project goals.

Suppose, you have spent extra costs on one of your projects. And the BPM method will help you quickly balance your overall costs and give you a proper direction to complete your projects in time.

Read More: A Guide to eCommerce Business Budget- Get Everything You Need to Know.

02. Provides You with Better Clarity and Direction of Your Business Processes

The success of a business is solely dependent on project tasks. You, as a project manager, should take the proper time to check whether your tasks are completed or not. And next, you can come to the next conclusion.

However, it may be challenging for a project manager to track project progress with precision. Even a small business owner could find it challenging to make decisions based on that particular situation, let alone big enterprises.

So with the help of business process management tips, you can outline your task workflows from start to finish. So, it can clear up confusion and make it easier for everyone on your team to do their jobs.

Learn more about Automating Project Workflow Management Process with an Online Web Tool

03. Pinpoints Operational Lacks To Grow Productivity

While working on big projects, there is a high chance of ignoring small subtasks by the assigned team members of that project. And this could seriously jeopardize the project’s ability to be completed on time. For example, missing deadlines, forgetting to update project progress, collaborations, and so on.

But still, there will always be room for improvement when it comes to maintaining productivity on the project. Though it can be a little bit challenging, it is effective in a sense.

Triaster calculated that one of their clients could save over £300,000 per year by improving just one process


So in that case, the business process management can take the lead to minimize issues quickly. This means it can help you evaluate your workflows to see your key deficiencies. And finally, you can come up with more targeted and efficient improvements in your process.

Also read: Increase Team Collaboration and Break Down Barriers With WP ERP

04. Helps To Make The Right Business Decisions

Taking decisions at the right time is the most crucial task for a business owner. And the final decision totally depends on the related people of that company. After everyone marks all the tasks as Done, the owner could come to a final conclusion.

Almost, 95% of projects were completed successfully by using the BPM method. And rest of the 25% success rate for general IT and enterprise resource planning project


Well, in the case of business process management, you can easily streamline your all processes into a centralized place. As you can track task progress, so you can easily break down the big tasks into small ones to review; recorrect the errors if does have them.

05. Refines Workflows To Increase Operational Coordination

Last but not least, the BPM method is highly effective in helping companies to increase operational coordination by refining workflows. And this coordination will directly help businesses to get a more extensive perception of their existing workflow.

For example, helps to maintain a balance on market trends, quickly consider customer demands, and moreover generate more outcomes in the end.

So this is how business process management helps businesses to grow and get a boost to expand different industrial opportunities.

Also read: Industry-Specific ERP Vs Generic ERP: Which One is Better for SMEs

How WP ERP Ensures Smoother Operation of Business Process Management (BPM)

Automated business solution

Well, it’s not easy to just have a solid business process management plan and work on it. Because the more your tasks increase, the more critical your workflows will be. And surely, it will be difficult to stay on top of them.

Related article: Automate Your Business Management with WP ERP Workflow Module

That’s why you should consider investing in business process management software. This way you’ll not only able to draft new processes faster but also implement them at lightning speed.

So in that case, we’ll show you how easily you can implement the BPM method on your business workflow using WP ERP, a full-fledged enterprise resource planning system for WordPress users, to streamline all business processes into a centralized place.

Such as:-

  • Employee management
  • Project management
  • Account management
  • Customer management framework
  • All kinds of reporting

Interestingly, WP ERP meets all these criteria that the BPM method offers. So let’s see one by one how WP ERP could be your ultimate business process management companion.

01. Manage Employees Easier Than Ever

Managing employees and handling their critical matters is the most important task for a business owner. And it’s one of the crucial parts of the BPM model.

And the good news is, the Human Resource Management module of WP ERP is right there to help you. You can handle all sorts of tasks related to your employee with this module.

Let’s shortly check out the key features of the WP ERP HR module.

  • Simple dashboard: It gives an overview of employees, departments, designations, calendars & announcements.
  • Employee Overview: You can add new employees from here & view their crucial details at a glance from the employee dashboard.
  • Manage departments: Add unlimited departments with details along with their lead name.
  • Add designation: Add new designations, edit or update whenever you want it.
  • Extensions: Unlimited extensions to power up your business process management

Note: The WP ERP HR module has lots of diverse features and functions that come with the pro version. such as workflow, payroll, training, recruitment, document management, and so on. Using these features, HR managers can perform their daily HR-related activities with ease.

Read more: Top HR Trends And Some Major Challenges Of 2023

02. Handle All Projects and Distribute Tasks with Ease

Managing and distributing tasks to related people is one of the crucial jobs for a project manager to do. In order to finish big projects, he or she needs to hand off tasks to coworkers in a technical and smart way. And this requires lots of time and effort to capitalize.

And we all know that the BPM method is all about breaking down the big projects or tasks into sub-tasks and setting a small target to achieve it with ease. In that case, the WP ERP Project manager module will allow you to manage all these things, including:

  • Crafting projects: Create as many projects, and tasks and add as many users and clients as you want.
  • Communication facility: Communicate through the integrated mailing system.
  • Prioritizing tasks according to the deadline: Easy to create milestones of your project needs, and assign messages, to-do lists, and to-dos to each milestone.
  • Assign team-based tasks: You can decide user roles for each user associated with that project while creating.
  • In-built collaboration: You can ask a question from the task page for clarification keeping it fully private.
  • Extensions (premium):– Give your team & projects additional pace with the premium modules and improve productivity. Such as sub-task, kanban board, recurring tasks, and many more.

Also read: Easy Ways To Organize and Keep Track on Tasks Using Project Manager Pro

03. Perform All Account-Related Tasks Like a Pro

The accounting department plays a vital role by calculating all financial transactions and accommodating sales data of the company. And The account manager has to be dynamic & super fast to perform all these activities without making mistakes.

In this regard, the WP ERP accounting module is right there to assist you with some unique – features & functions to fully manage your business process.

Let’s check out some of the key features of the WP ERP Accounting module below:

  • Intuitive dashboard: To see your revenue vs expenses in this bar chart at a glance.
  • Vendors & Customers: Short-view your customers and vendors and input their details whenever you want.
  • View transactions: Easy to manage and view your current purchases, overdue, outstanding, received amounts, and more.
  • Create invoices & receive payments: You can create invoices that dynamically adjust with customers’ accounts.
  • Sales Tax: Easy to calculate tax for every transaction with automated tax rate calculation.
  • Track Expense Transactions: Handle any expense transaction like purchasing goods in cash, on credit, or in installments.
  • Purchase Transactions: Real-time data of total outstanding & paid amounts, over-dues, partial & more with diagrams.
  • Extensions: Premium extensions to take your accounting journey to the next level.

To learn more about the accounting module of WP ERP, you can check out the detailed guide below:

04. Design Your Customer Management Framework

Customers are everything for any business in the world, as they directly help companies generate revenues. So whether your business is large or just an SME, you should always have curated plans and quality CRM strategies to ensure quality customer relationships.

And of course, perfectly executed plans will help companies to handle customers and create a customer-centric framework. Well, in this case, you can consider using the WP ERP customer relationship management module.

Business process management

Like other modules of WP ERP, the CRM module is also a compact package for small business owners to handle their customer-related activities. So let’s see how the WP ERP CRM module help to manage your business process by the following features:

  • Contact management: Add, edit or update the information of your customers, leads, and subscribers.
  • Control users with life state: Prioritizing users using life stages, you can respond to contacts according to importance and urgency for greater efficiency.
  • Note important Stuff: Add reminders, information, comments, messages, and a lot more to the user’s profile.
  • Schedule a Meeting or a Call: Schedule meetings between your customers & representatives.
  • Advanced Contact Filtering: Use search sections to create various parameters or requirements.
  • Manage Your B2B Users Too: Supervise your business clients, partners & others as efficiently as you do your contacts.
  • Extensions: Make the best use of some powerful extensions with WP ERP to process business management smoothly.

Need to know more about the WP ERP CRM module? Here is the detailed guide that you can consider watching:

05. Prepare Essential Report

Preparing reports at the end of the month is an essential task for every department of a company. And this skill is also an undeniable part of business process management.

How to prepare & manage your Journal & Ledger

Quality and good report is straightforward, includes no complexity, and has clear-cut details. And this will help anyone to get a glimpse of what was going around the month.

Well, in this case, WP ERP helps you to generate reports with just a single click. Let’s check out the reporting features of WP ERP that will expand your reporting experience to the pro level.

  • Advanced Reports with Insights (Project manager): Get better project insights with advanced reports for overdue, completed tasks, user activities, milestones, and all projects.
  • HR report: Reports based on employee age & gender, headcount, salary, year of service & attendance.
  • Accounting Reports: Prepare reports like a ledger, trial balance, income statement, sales tax, and balance sheet.
  • Activity report: CRM activity report including customers & business growth
  • Inventory report: Manage your store inventories & create reports like Product Purchase, Product Sales, and Inventory reports automatically

To give you a short idea, here is the tutorial video of preparing a journal & ledger report. Hope you find this video effective and helpful.

So this is how you can utilize WP ERP for your business to streamline all your tasks and uplift your business growth to the next level.

However, if you want to get more insightful & latest blogs regarding current business trends, you can subscribe to the WP ERP blog now.

Some FAQ Involving Business Process Management System

What is business process management example?

Examples of processes that might be designed and improved using BPM software include: employee recruitment, prepare reports of expenses, managing projects, and tasks

What are the five steps in the business process management process?

There are 5 major steps in business process management. And here are they:-
1. Design
2. Model
3. Execute
4. Monitor
5. Optimize

Why is business process management method used for?

The BPM is basically used to improve the ongoing business projects or tasks. Plus, it helps to develop the order, insight, and efficiency of the collective workflows.

What are the 3 types of business processes?

There are three types of business processes and they are:
1. Operational
2. Supporting
3. Management

What are the business process management tools tools?

Process management tools are used to create a smart path to optimize business processes. Such as you can model, implement, and automate your business workflows with the goal of improving collaboration with your co-workers.

Final Words On Business Process Management

Applying business process management strategies somehow seems to be a challenging task but useful in most common scenarios. We hope that this post will help you to grasp all the details about the BPM method and its perfect execution.

So, once you’ve planned your business process management strategies and decided to utilize a reliable and complete business management solution like WP ERP, then surely your business is ready to perform getting rid of all human-made errors.

So what do you do to manage your business process? If you have anything to add, then feel free to drop it in the comment section below.

Also, if you are curious to know more details about WP ERP and how to utilize it in your business, then you can always get in touch with our support team.

2 thoughts on “Business Process Management (BPM): An Ultimate Guide for Your SME”

    • Hello Deep Das

      Hope you’re doing well. Thank you so much for taking the time to read our articles. And I’m so glad that you find it very useful. Stay with us for more insightful articles like this.


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