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Dear marcosmamg,
Please provide us your Ticket ID cause we haven’t received any support ticket.
Thank you.
Dear marcosmamg,
I tried to reproduce the issue you are facing but couldn’t. It seems like you are having an internal conflict. So, I need to investigate to provide the perfect solution.
Would you mind to provide your website credential through our contact form? Here is the link of our contact : https://wperp.com/contact/
Thank you.
Dear johnmax,
You will need to activate WP ERP every time for each subdomain of your site.
So, a single license for WP ERP add-ons will not work for all the subdomains of your site.
You can use one ERP installation on 1 database. That means one WordPress installation can have only one ERP activation. You can definitely install and activate the plugin on a single subsite of a network installation. But WP ERP cannot be used across multiple subsites of a network installation.
I hope this helps you out.
Thank you.
Dear johnmax,
CRM has the SMS Notification add-on.
You can check our documentation regarding this: https://wperp.com/docs/crm-add-ons/sms-notification/
Regarding voicemail options, we currently don’t have that feature.
Thank you.
Dear bradj,
The issue has been resolved in our developing version of WP ERP.
We will update WP ERP with new features and few fixes. That’s why it’s going to take a bit time.
So, if it’s urgent for you, you can just create a support ticket through this link: https://wperp.com/discussions/ We will then provide you the fixed version.
Otherwise please be patient for the update.
Thank you.
Hello Michel,
Contact Groups allow you to send emails, SMS, or schedule calls and meetings with multiple people together who fall under the same category.
For example, you want to schedule a meeting with all business partners with whom you have partnered in the past 6 months. Or you want to send a system update email to all your customers of your every product who have been using the product for the past 1 year.
You can bulk email the Contact Groups through our “Email Campaign” Add-on.
Here’s the documentation of “Email Campaign” add-on:
https://wperp.com/docs/crm-add-ons/email-campaign/Regarding exporting Contact Groups, you can only export Contacts/Companies/Employee through this:
wp-admin -> ERP Settings -> Tools -> Export.Here’s the screenshot: https://prnt.sc/k6kyu0
Hope this will help you out.
Thank you.
Hello Jazib Zaman,
Please create a support ticket through this link: https://wperp.com/contact/
Thank you.
Hello dimgeorge,
You can do this through “Journal Entry”.
To create a “Journal Entry” you have to navigate to wp-admin → accounting → journal entry. Then click on “New Entry”.
Select the “Account” and add as many lines as necessary.
You can also add description and summary for referencing.
Make sure to balance the debit and credit amount.
You can also check out this doc: https://wperp.com/docs/accounting/journal-entry/creating-a-journal-entry/
Thank you.
Hello Jazib,
Can you please tell me which version of HR Frontend you are currently using? If it’s not the latest version (2.0.0), then please update it and then let me know.
If it is the latest version then I need to check through a support ticket which you can create through this link: https://wperp.com/contact/
Thank you.
Hello Jazib,
To change the logo of HR Frontend: Navigate to wp-admin -> ERP Settings -> Settings -> HR.
Select the “HR Frontend” tab and then in the “HR Dashboard Logo” option, you would be able to change/upload a logo for the HR Frontend.
Thank you.
Dear ian.tyssen,
I have replied to your Support Ticket #102099. So, please check that one. We will be having discussions through that.
Thank you for your patience.
Hello kylae jordan,
Thank you for your inquiry. After seeing your ticket, we have tried activating WP Project Manager with WP ERP and we are also having the same issue as you have mentioned.
We are looking into it and will try to fix it within a very short period of time.
Please let us know about the other issues you are having as well so that we can try to fix them all all at the same time.
Thank You.
