The idea behind implementing a CRM system is to be able to learn more from the interaction with your customers. And so, therefore, WordPress CRM plugins in business sites play an important role in making the customer relationship management process more automated & efficient than ever. Moreover, CRM in WordPress has also come a long way over the last 8-10 years.
Nowadays, a number of CRM plugins claim themselves to be the best CRM for WordPress. But are they really? That is the question we always ask ourselves before looking to implement a CRM plugin in our growing business.