Hello,

It happens when you have a customer in CRM or a user with the same email address. So, please make sure you do not have any other user/contact/company/customer with the same email address.

Thanks

Hello Juac,

This is unexpected if this is not the same person with the same email address! If they are two different people with different email addresses but getting the file shared just because of the same ID in HR and CRM, then it’s a bug and we need to sort it out very soon.

We are always ready to provide immediate fixes for these kinds of problems. So, I’d recommend you contact us with the mode tails on it like if they are the same people with the same email ID or hence. You can fill this form-> wperp.com/contact/

Sincerely,

I understand. Okay, I’m keeping this on our feature request log, we’ll analyze it and consider the annual pay type in the future if we get enough request on this 🙂

I think this would be a great addition. Thanks for arising the topic 🙂

Hello Rehmtulla,

You’ll be glad to hear that, a massive change coming with the attendance extension which will include showing the shift time and dates to the Employee. We are using it right now for testing purpose, a reference screenshot how it’ll look like: https://prnt.sc/pmkl1h

We are hoping to release this soon 🙂

Regards,

Hello Arif,

With the new accounting, Accounts Payable could not be created as it generates the accounts payable dynamically. However, if you can let us know the whole scenario why you trying to create the Accounts Payable account, We can provide a best suggestion/solution based on your requirements 🙂

The accounts create are not deletable anyway. There are several reasons for this restriction. Let’s say, you have an account that had a number of transactions on it. It may have an amount. So, say, an account has 50000$ on it, if you delete the account, where it’ll be listed? And also, an account has reflected on the ledger and other reports, which will break as well.

Thanks

Hello Adel,

We have checked it on our testing/local sites but this is not happening to us. Please makes sure you are using the latest version which is 1.5.5. If it doesn’t help, feel free to reach out support center. We’ll have a look at this.

Thanks

It seems a conflict issue, Tremer. I’d recommend you to check the conflict once and let us know the result 🙂

You can also get help from our support team-> https://wperp.com/contact/

Thanks

Hello Adrian,

Thanks for your suggestion. I’m adding this on our feature request log and we’ll surely investigate the issue with the current Trix version. We’ll surely update the Trix if we find the problem 🙂

Thanks