Mehedi Hasan

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 107 total)
  • Author
    Posts
  • in reply to: Attendance Report employee based and date based issue #59048

    Mehedi Hasan
    Moderator

    Send us an email directly, and please do not share your email publicly here.

    Thanks

  • in reply to: Attendance Report employee based and date based issue #59002

    Mehedi Hasan
    Moderator

    Hello its_777

    I can see you have a support ticket with us and I have already provided you the solution. Please continue with me.

    Thanks

  • in reply to: Is there a client front end login portal? #58817

    Mehedi Hasan
    Moderator

    Hello Tariq,

    I’m afraid that the clients could not log in to the CRM system as they do not have that access. Only agents and managers can book a schedule with contacts/clients from their profile.

    Thanks

  • in reply to: Alert when receive a customer email #58587

    Mehedi Hasan
    Moderator

    Hello Nohar,

    I’m afraid that there is no alert for the inbound emails at this moment. The replies can be found on the contact profile automatically.

    Thanks

  • in reply to: Frontend translation doesn't work #58103

    Mehedi Hasan
    Moderator

    Hello,

    The translation process for HR Frontend has changed and it’s good to get in touch with the support team to get help on this.

    Please login to your WPERP account and open a support ticket. Our technical team will take care of the rest 🙂

    Thanks

  • in reply to: Two companies one contact #57684

    Mehedi Hasan
    Moderator

    Hello,

    You can assign multiple companies to contact from their profile, in the company section. Reference screenshot: https://prnt.sc/pzdr5c

    I hope this helps 🙂

    Thanks

  • in reply to: Vender is me, no vender requirement #57620

    Mehedi Hasan
    Moderator

    Hello,

    It happens when you have a customer in CRM or a user with the same email address. So, please make sure you do not have any other user/contact/company/customer with the same email address.

    Thanks

  • in reply to: Problem with Document Manager Add-On #57246

    Mehedi Hasan
    Moderator

    Hello Juac,

    We found the issue and informed our development team already. We are hoping to fix that issue urgently and release it soon.

    Thanks for noticing and letting us know.

  • in reply to: Problem with Document Manager Add-On #57244

    Mehedi Hasan
    Moderator

    Hello Juac,

    This is unexpected if this is not the same person with the same email address! If they are two different people with different email addresses but getting the file shared just because of the same ID in HR and CRM, then it’s a bug and we need to sort it out very soon.

    We are always ready to provide immediate fixes for these kinds of problems. So, I’d recommend you contact us with the mode tails on it like if they are the same people with the same email ID or hence. You can fill this form-> wperp.com/contact/

    Sincerely,

  • in reply to: Frontend registration of Employee #56990

    Mehedi Hasan
    Moderator

    Hello Jazib,

    All the default Employee registration form fields are available in the HR Frontend. I’m not sure which you meant specifically.

    However, if you mean about the fields created with the custom field builder, that really won’t show on the frontend registration form as the custom field builder is for the backend form only.

    Thanks

  • in reply to: Compensation issues #55637

    Mehedi Hasan
    Moderator

    I understand. Okay, I’m keeping this on our feature request log, we’ll analyze it and consider the annual pay type in the future if we get enough request on this 🙂

    I think this would be a great addition. Thanks for arising the topic 🙂

  • in reply to: WP ERP PHP Fatal Error when syncing with woocommere #55581

    Mehedi Hasan
    Moderator

    Hello,

    We got your ticket. Thanks for getting in touch with our support team.

    Please continue providing the necessary information that our support team ask, I hope they’ll provide you the best solution 🙂

    Thanks

  • in reply to: Print / Export / Show Upcoming Shifts #55580

    Mehedi Hasan
    Moderator

    Hello Rehmtulla,

    You’ll be glad to hear that, a massive change coming with the attendance extension which will include showing the shift time and dates to the Employee. We are using it right now for testing purpose, a reference screenshot how it’ll look like: https://prnt.sc/pmkl1h

    We are hoping to release this soon 🙂

    Regards,

  • in reply to: Currency Symbol Position Issue #55437

    Mehedi Hasan
    Moderator

    Hello,

    Thanks for noticing the issue. Yes, we found it as a bug. I have already reported this on GitHub-> https://github.com/wp-erp/wp-erp/issues/901

    And yes, we are hoping to get it fixed with the version 1.5.6.

    Thanks

  • in reply to: Salary deduction using Workflow #55135

    Mehedi Hasan
    Moderator

    Hello Jazib,

    The Payroll doesn’t work based on the attendance or it doesn’t have integration between them. You need to manage the payroll separately where you can add or deduct the amount manually.

    Thanks

Viewing 15 posts - 1 through 15 (of 107 total)