Forum Replies Created
April 22, 2021 at 11:33 am in reply to: Valid Date of Hire #90961
I just checked but it seems okay so far. I’m not sure why this is happening to you though!
Please check the site date format and WP ERP date format- if it’s not matched.
Let me know the update.
ThanksApril 20, 2021 at 12:53 pm in reply to: wordpress dashboard inaccessible after ERP install #90846
It seems a conflict with any other plugin. A similar funciton/class/library in two different plugin can cause such kind of problem.
To get recovered from it, follow the steps below:
1. Access the plugin folder from cPanel/FTP
2. Rename WP ERP into something. (Like: WP ERP1)
3. You’ll be able to access the site admin panel now. Go to the dashboard->plugins and disable the other plugins temporarily.
4. Activate WP ERP.
5. Now, enable the other plugins one by one.
6. The last plugin you have enabled before getting the same problem is conflicting with WP ERP.
I hope this helps.April 13, 2021 at 2:42 pm in reply to: Introduction for newbie #90492
Welcome to the WP ERP Family. I believe you’ll love being with us 🙂
Here is our Facebook Group you can also join: https://www.facebook.com/groups/wperp
ThanksApril 13, 2021 at 9:56 am in reply to: Blank Employees #90472
This should not cause a problem like this anymore. This was an issue back in 2018, should not persist anymore. If you face such an issue- Something else might cause the problem. In that case, I’d recommend you to contact our support team directly by emailing [email protected]; attaching the console error log- if there is any.
ThanksMarch 19, 2021 at 11:43 am in reply to: Login CRM Agent #89502
It’s the same as your WordPress login. Any user role having the CRM agent permission can log in to your site using the WordPress default login system. They’ll get the CRM options on the admin panel who have the CRM Agent permission.
I hope this helps 🙂March 19, 2021 at 11:41 am in reply to: translation issue #89501
We have covered most of the strings/words to make them translatable so far. In case if you find any words missing, kindly directly email them with the screenshot to [email protected]
We’ll check the words and take the necessary steps on it further 🙂
ThanksMarch 17, 2021 at 7:27 pm in reply to: 20210315 PHP Fatal error: Uncaught Error: Call to undefined function dbDelta() #89465
We apologies for the inconvenience- it was really unexpected for us as well. We have figured out the problem, solved it and already released a new version with the hotfix. Kindly update to version 1.8.1. We hope it’ll be solved 🙂
ThanksMarch 10, 2021 at 2:30 pm in reply to: Create Compagnies with API #88869
Contact and Company being considered same. Difference is only the type.
“type”: “company” or “type”: “contact”
You can try with the endpoints here: https://wperp.docs.apiary.io/#reference/contacts/create-a-new-contact
ThanksMarch 8, 2021 at 8:54 am in reply to: How to stop other employees seeing other employees when employee logs in #88790
You can not hide the Employee list by default but I’ve wrote a way for that. This might help you: https://thebengalboy.com/hiding-employee-list-to-the-employees-in-wperp/
ThanksFebruary 11, 2021 at 10:19 am in reply to: Confirmed Announcement #87696
I’m sorry but no, it doesn’t track users/receivers. You can rather use any tracking code inside your email/announcement.
ThanksFebruary 11, 2021 at 10:18 am in reply to: Stored Contracts and Company Documents #87695
Yes, you can do that. If you provide CRM Agent permission to an Employee, he/she can see and manage contacts that they owns. Let. me describe:
Let me describe how CRM contacts work:
-> Contacts can be seen by the contacts owners only, if you are an Agent. An agent can not see other agent’s contacts.
-> Manager can see all. All the contacts event if it owns by other agents as Manager has all the rights to see all.
I hope this helps 🙂February 11, 2021 at 10:16 am in reply to: Adding Users to tasks #87694
Bulk adding people into a Project is not possible. You can do that for the individual employee and by department only at this moment. Here is how to add by department: https://prnt.sc/z1p6gs
ThanksFebruary 11, 2021 at 10:09 am in reply to: Working Hours for individual Employees #87693
Yes, it’s possible but you need an individual shifts for all the individual scenarios. Suppose, if you have 10 employees with 10 different working hours, you’ll need to create/have 10 different shifts for them.
ThanksFebruary 11, 2021 at 10:07 am in reply to: Bug in Calendar #87692
Kindly would it be possible to provide a screencast/video? It’ll help us to reproduce the issue and if it’s a problem, we’ll solve it as early as we can catch the problem.
Thanks for the cooperation 🙂February 11, 2021 at 10:02 am in reply to: paypal issue #87691
We are really sorry for the inconvenience but it’s really tough to get the problem with that short details. I’d request you to kindly create a support ticket from your WP ERP account.
Our dedicated support team will debug to find the problem and provide you a solution.