Mehedi Hasan

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Viewing 15 posts - 1 through 15 (of 127 total)
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  • in reply to: Move the Balance to new Financial Year #64621
    Mehedi Hasan
    Moderator

    Hello,

    After closing the balance, cash will be carried out to the next year automatically. You do not need to do it manually.

    Thanks

    in reply to: ISSUE – Agents or Managers not found #64564
    Mehedi Hasan
    Moderator

    Hello Ian,

    Yes, it was an issue with the last version, unfortunately. However, we have fixed it already and pinned the fixes with the next release. We are almost ready and hoping to release a new version soon.

    Thanks

    in reply to: Customer contact is not sync between CRM & ACCOUNTING module #64339
    Mehedi Hasan
    Moderator

    Hello,

    Can you please explain the problem? It’s really not possible to have an idea about the issue unless hearing in detail. ‘there’s nothing’ means it doesn’t load? In that case, make sure your permalink is set to the ‘post-name’.

    Thanks

    Mehedi Hasan
    Moderator

    Hello Darren,

    This generally happens when someone deletes the user account from the ‘users’. A user has stored on your database, which needs to be cleaned. You can simply deactivate WPERP and run this cleaner-> https://github.com/wp-erp/erp-cleaner

    Or contact our support center directly. Our support team will clean the database for you.

    Thanks

    Mehedi Hasan
    Moderator

    Hello,

    If you have the company and contact created, you can choose them while creating the deal. However, we are not offering to create a contact on the deal creating page(on page) due to some limitations. We are not going to consider it soon though.

    To create a deal, you need to have the contact and company created first.

    Thanks

    in reply to: Leave Based on Anniversary #63851
    Mehedi Hasan
    Moderator

    Hello Justin,

    I’m afraid that the leaves are based on the Calendar year, not the Employee hiring date based.

    Thanks

    Mehedi Hasan
    Moderator

    Also, try activating WPERP after deactivating it once. If it doesn’t help anyway, contact our support center directly.

    Mehedi Hasan
    Moderator

    Hello Frank,

    It seems a conflicting issue with any other theme or plugin. Can you please try after deactivating other plugins temporarily and switching to a default theme?

    Thanks

    in reply to: Purchase Order Error – NaN #63107
    Mehedi Hasan
    Moderator

    What you actually refered by the 7th line, @Shawn? Can you please share a screenshot?

    Thanks

    in reply to: Company Details and PO #63106
    Mehedi Hasan
    Moderator

    Hello Shawn,

    Part-1:
    I’m afraid that this is not happening here. As I just checked, the Company can be updated smoothly with all of its details. Maybe you are facing the problem which is causing by something else or something?

    Part-2:
    Fixed already and pinned to ship with the next release.

    Thanks

    in reply to: Vendor Name and address shows the data fields #62934
    Mehedi Hasan
    Moderator

    Hello Shawn,

    Yes, you are correct. We need to remove them and we’ll do it in our next update 🙂

    Thanks for noticing and letting us know.

    in reply to: First Name, Last Name reversed with Vendor Name #62933
    Mehedi Hasan
    Moderator

    Hello Shawn,

    I’m sorry but I did not get your query. Can you explain a bit more in preciously?

    Thanks

    in reply to: HRM and HR Frontend Feature Request/Bugs #62258
    Mehedi Hasan
    Moderator

    Hello Monters,

    As I just checked now, the postcode and Favicon in HR Frontend are working fine. The test was done in 3 different environments. So, it seems you are facing the problem specifically on your site. Not sure why but you can contact our support center for further help on this. I just saved the company with postal code: https://prnt.sc/qj66of

    I’m adding the columns sorting and to have a backend link feature request on our log. However, we made the document manage compatible with HR Frontend which will be released very soon 🙂

    Umm, would you please let me know in detail about the Additional Pages in the frontend? What kind of pages and what will be the purpose of it?

    Thanks

    in reply to: Add Existing WP Users as Employees #61725
    Mehedi Hasan
    Moderator

    Hello Justin,

    Yes, you can do the reverse as well. Say, you have a user with the email [email protected]. Now, if you try to create a new employee with the same email, it’ll automatically suggest importing the user into Employee.

    Also, you can navigate to wp-admin->users->edit the user->Change the user role as Employee: https://prnt.sc/qh1eux

    I hope this helps 🙂

    in reply to: increase the characters limit for company name #61400
    Mehedi Hasan
    Moderator

    Hello BassemKotb,

    You can change it from: ……../wp-erp/modules/crm/views/js-templates/new-customer.php; line number: 42. The ‘erp_crm_custom_attr_length’ is set to 30, change it as per your needs.

    Thanks

Viewing 15 posts - 1 through 15 (of 127 total)