Mehedi Hasan

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Viewing 15 posts - 1 through 15 (of 241 total)
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  • in reply to: Valid Date of Hire #90961
    Mehedi Hasan
    Moderator

    Hello David,

    I just checked but it seems okay so far. I’m not sure why this is happening to you though!

    Please check the site date format and WP ERP date format- if it’s not matched.

    Let me know the update.

    Thanks

    in reply to: wordpress dashboard inaccessible after ERP install #90846
    Mehedi Hasan
    Moderator

    Hello

    It seems a conflict with any other plugin. A similar funciton/class/library in two different plugin can cause such kind of problem.

    To get recovered from it, follow the steps below:

    1. Access the plugin folder from cPanel/FTP
    2. Rename WP ERP into something. (Like: WP ERP1)
    3. You’ll be able to access the site admin panel now. Go to the dashboard->plugins and disable the other plugins temporarily.
    4. Activate WP ERP.
    5. Now, enable the other plugins one by one.
    6. The last plugin you have enabled before getting the same problem is conflicting with WP ERP.

    I hope this helps.

    in reply to: Introduction for newbie #90492
    Mehedi Hasan
    Moderator

    Hello invokker,

    Welcome to the WP ERP Family. I believe you’ll love being with us 🙂

    Here is our Facebook Group you can also join: https://www.facebook.com/groups/wperp

    Thanks

    in reply to: Blank Employees #90472
    Mehedi Hasan
    Moderator

    Hello @Romulo

    This should not cause a problem like this anymore. This was an issue back in 2018, should not persist anymore. If you face such an issue- Something else might cause the problem. In that case, I’d recommend you to contact our support team directly by emailing [email protected]; attaching the console error log- if there is any.

    Thanks

    in reply to: Login CRM Agent #89502
    Mehedi Hasan
    Moderator

    Hello

    It’s the same as your WordPress login. Any user role having the CRM agent permission can log in to your site using the WordPress default login system. They’ll get the CRM options on the admin panel who have the CRM Agent permission.

    I hope this helps 🙂

    in reply to: translation issue #89501
    Mehedi Hasan
    Moderator

    Hello

    We have covered most of the strings/words to make them translatable so far. In case if you find any words missing, kindly directly email them with the screenshot to [email protected]

    We’ll check the words and take the necessary steps on it further 🙂

    Thanks

    Mehedi Hasan
    Moderator

    Hello,

    We apologies for the inconvenience- it was really unexpected for us as well. We have figured out the problem, solved it and already released a new version with the hotfix. Kindly update to version 1.8.1. We hope it’ll be solved 🙂

    Thanks

    in reply to: Create Compagnies with API #88869
    Mehedi Hasan
    Moderator

    Hello Aziz,

    Contact and Company being considered same. Difference is only the type.
    Either:
    “type”: “company” or “type”: “contact”

    You can try with the endpoints here: https://wperp.docs.apiary.io/#reference/contacts/create-a-new-contact

    Thanks

    Mehedi Hasan
    Moderator

    Hello,

    You can not hide the Employee list by default but I’ve wrote a way for that. This might help you: https://thebengalboy.com/hiding-employee-list-to-the-employees-in-wperp/

    Thanks

    in reply to: Problem with contact registration #88081
    Mehedi Hasan
    Moderator

    Hello Yasnel,

    WP ERP doesn’t have an official integration with WP Fusion, so, not sure what’s happening with fusion. However, It should not require any 3-rd party plugin to import a WP user into the CRM Contact. Enabling auto-import should work.

    If auto-import is not working for you, kindly reach to our support center directly.

    Thanks

    in reply to: Confirmed Announcement #87696
    Mehedi Hasan
    Moderator

    I’m sorry but no, it doesn’t track users/receivers. You can rather use any tracking code inside your email/announcement.

    Thanks

    in reply to: Stored Contracts and Company Documents #87695
    Mehedi Hasan
    Moderator

    Yes, you can do that. If you provide CRM Agent permission to an Employee, he/she can see and manage contacts that they owns. Let. me describe:

    Let me describe how CRM contacts work:
    -> Contacts can be seen by the contacts owners only, if you are an Agent. An agent can not see other agent’s contacts.
    -> Manager can see all. All the contacts event if it owns by other agents as Manager has all the rights to see all.

    I hope this helps 🙂

    in reply to: Adding Users to tasks #87694
    Mehedi Hasan
    Moderator

    Hello,

    Bulk adding people into a Project is not possible. You can do that for the individual employee and by department only at this moment. Here is how to add by department: https://prnt.sc/z1p6gs

    Thanks

    in reply to: Working Hours for individual Employees #87693
    Mehedi Hasan
    Moderator

    Hello,

    Yes, it’s possible but you need an individual shifts for all the individual scenarios. Suppose, if you have 10 employees with 10 different working hours, you’ll need to create/have 10 different shifts for them.

    Thanks

    in reply to: Bug in Calendar #87692
    Mehedi Hasan
    Moderator

    Hello Ashboul,

    Kindly would it be possible to provide a screencast/video? It’ll help us to reproduce the issue and if it’s a problem, we’ll solve it as early as we can catch the problem.

    Thanks for the cooperation 🙂

Viewing 15 posts - 1 through 15 (of 241 total)