Mehedi Hasan

Forum Replies Created

Viewing 15 posts - 106 through 120 (of 194 total)
  • Author
    Posts
  • Mehedi Hasan
    Moderator

    You can actually take the CRM contacts that have customer life stages to the Accounting customer list. You need to enable the auto-import from the settings. Please follow this screenshot: https://prnt.sc/pf4vm5

    I hope this will help 🙂

    Thanks

    in reply to: Cant set currency at general settings #54462
    Mehedi Hasan
    Moderator

    It seems a conflict issue, Tremer. I’d recommend you to check the conflict once and let us know the result 🙂

    You can also get help from our support team-> https://wperp.com/contact/

    Thanks

    in reply to: Cannot delete bank account #54388
    Mehedi Hasan
    Moderator

    Hello Adel,

    Let’s say, you have a bank account with a $500000 balance on it. This amount has effect/relation with the ledger, trial balance and so on. So, if someone from the accountant team deletes an account, what will happen for these amounts? Yes, for this, the account is not deletable once you create it.

    I hope you got my point 🙂

    Thanks

    Mehedi Hasan
    Moderator

    Hello Adrian,

    Thanks for your suggestion. I’m adding this on our feature request log and we’ll surely investigate the issue with the current Trix version. We’ll surely update the Trix if we find the problem 🙂

    Thanks

    in reply to: Vendors and Products: Can't update existing #54291
    Mehedi Hasan
    Moderator

    Hello,

    We have tried updating/editing a vendor after hearing from you but all it seems okay so far. The vendor was updated successfully. I hope you have used the ‘edit’ button to update a vendor. Reference screenshot: https://prnt.sc/pd9ntg

    However, if this edit doesn’t work for you, then you might have technical difficulties on your site. In such cases, please contact our support center. Our technical team will have a look at this.-> https://wperp.com/contact/

    Thanks

    in reply to: Click to Leave Request from Calendar View #54290
    Mehedi Hasan
    Moderator

    Hello Matt,

    Actually, it’s taking to the Employee leave profile once the Employee clicks on the leave on the Calander. We kept this way for the employee to have a look on their leave profile, including all the other leave details he/she has.

    Tooltip on hovering over the calendar leave will only show his/her current leave details, which he/she can see without hovering.

    However, I’m keeping this as a feature request log, we may consider this in the near future. Most of the changes come based on the user request, so, thanks for reaching out 🙂

    Regards,

    in reply to: Site Builder / Developer Needed #53362
    Mehedi Hasan
    Moderator

    Hello,

    I’d recommend you to contact on weLab with the details of your requirements-> https://wedevs.com/welab

    Thanks

    in reply to: Leave report not showing perfectly… #52799
    Mehedi Hasan
    Moderator

    Hello Kausik,

    It seems a technical issue which needs to be checked. I’d request you please log in to your WPERP account and create a Support Ticket here: https://wperp.com/my-account/create-new-ticket/ or you can drop your query here: https://wperp.com/contact/

    Our Tech-Support superheroes will get back to you as soon as possible, usually within a business day. 🙂

    Thanks

    in reply to: Building/Compiling .vue files #52717
    Mehedi Hasan
    Moderator

    Hello Adrian,

    The file …../erp/modules/accounting/assets/js/admin.js/ will be reset and get your customization removed once WPERP gets updated. So, this is not an appropriate way to customize the plugin.

    Anyway, compiling process is kinda hard unless you are a Pro developer. You need to have Node installed. Then you’ll need to run ‘npm install’ command, then ‘npm run build’.

    Thanks

    in reply to: Latest Order and Purchased Products not updating. #52644
    Mehedi Hasan
    Moderator

    Hello Paul,

    The WooCommerce product and products in WPERP are not the same. Both are being managed individually and they don’t have synchronization. So, the latest order and purchase on WooCommerce doesn’t reflect the ERP accounting data.

    Thanks

    in reply to: Accounting screen is blank #52299
    Mehedi Hasan
    Moderator

    Hello @ayar,

    That’s unfortunate and we are sorry for the inconvenience. However, for further investigation, we need the translated files (.po and .mo basically). Would it be possible to send them to [email protected]? We’ll surely investigate and fix the issue 🙂

    Thanks

    in reply to: Wrong Join Dates in HRM – Reports – Head Count #51607
    Mehedi Hasan
    Moderator

    Hello @yudaman,

    Please make sure your site date format and the WPERP date fore are same. You can select the WPERP date from wp-admin->WPERP->Settings. Reference screenshot: https://prnt.sc/p31e4q

    If it doesn’t help, do not hesitate to contact our support center. We’ll help you out 🙂

    You can contact through the contact form: https://wperp.com/contact/

    Thanks

    in reply to: Viber, Telegram, WhatsApp and so on #51386
    Mehedi Hasan
    Moderator

    Hello @sandrs

    I’m sorry but it’s not possible to add Viber, Telegram or WhatsApp in CRM by default at this moment. However, I’m taking this as a feature request. We may consider this in the future if we get a similar request a few more.

    Thanks

    in reply to: Asset management #50499
    Mehedi Hasan
    Moderator

    Hello @Arif

    WPERP has an extension to manage the assets. Asset Manager it is. You can learn more on this here-> https://wperp.com/downloads/asset-manager/

    Here is the documentation of the detail on how the asset manager works-> https://wperp.com/docs/hrm-add-ons/asset-manager/

    Thanks

    in reply to: Recruitment emails #49156
    Mehedi Hasan
    Moderator

    Hello @katycomputer,

    The emails are being sent from the email address that was connected on your site, either SMTP email connection or the Google mail connect. It’s not possible to have the sender email address based on the recruiter at this moment.

    Thanks

Viewing 15 posts - 106 through 120 (of 194 total)