Void an Invoice or Payment

In actual bookkeeping or accounting, there is nothing called DELETE or REPLACE. If you have made an error, you have to fix it by creating another invoice. We have strictly followed this principle.

Void

But you can void any transaction in case of error. Void means canceling any transaction. If you delete any invoice without canceling the transaction, the calculation and accounts may get mixed up. Ultimately this creates problems that might be hard to solve. This is why we have provided an option to void an invoice.

How to Void an Invoice

The Accounting Manager can mark an invoice as “Void” when the invoice is in “Pending” status. Marking an invoice as void means it will remain on the Void tab but will not take part in any calculation. However, it can not be deleted as the principle of accounting.

Navigate to WP Admin Dashboard → WP ERP → Accounting → Sales and hover over the invoice you want to make void.

Click on the three dots on the right side of the invoice and click on “Void”.

After clicking on the Void option, a confirmation option will appear. Please note that you cannot revert a void invoice after you have confirmed the validation.

Click on the “Yes” button and the invoice will be void.

You can check the status of that invoice. It will show ‘Void’ under the status column.

The list of void invoices can be filtered. Click on the Filter tab on the WP Admin Dashboard→ WP ERP → Accounting → Transaction page then submit.

You are good to go now. If you are confused about anything, feel free to give a knock on our support team here.